Privacy Policy

Last updated: June 2026

1. About This Policy

This privacy policy applies to the website at club99.support (referred to as "this portal" or "this website"). It explains how this portal interacts with information during your visit and clarifies what data, if any, may be collected or processed as a result of using this site.

This policy does not cover the Club99 gaming platform hosted at external URLs. When you click action buttons on this portal and are redirected to the Club99 platform, the privacy practices of that platform — governed by Club99's own privacy policy — apply. We encourage you to review those terms separately.

2. Information This Portal Does Not Collect

This portal does not operate any registration forms, login forms, payment forms, or data-capture tools that collect personal information from visitors. Specifically, this portal does not collect:

• Names, contact details, or identification information
• Account credentials such as usernames or passwords
• Payment or financial information of any kind
• Health or demographic information

All personal data associated with Club99 accounts — including registration information, login credentials, and payment details — is entered on and processed by the Club99 platform, not this portal.

3. Automatically Collected Technical Data

Like most websites, this portal may collect certain technical information automatically when you visit. This may include:

• Your IP address (typically anonymised)
• Browser type and version
• Device type and operating system
• Pages visited on this portal and time of visit
• Referrer URL (the page you visited before arriving here)

This technical data is used for the purpose of maintaining website performance, improving user experience, and diagnosing technical issues. It is not used to identify individual users and is not sold or shared with third parties for marketing purposes.

4. Cookies

This portal may use cookies — small text files stored on your device — to support basic website functionality and analytics. Cookies used on this portal may include:

• Essential cookies: Required for the website to function correctly, such as session management and navigation preferences.
• Analytics cookies: Used to understand how visitors use this portal in aggregate, to improve content and layout. Analytics data is collected in anonymised or aggregated form.

You can manage or disable cookies through your browser settings. Disabling essential cookies may affect the functionality of this portal. Disabling analytics cookies will not affect your ability to use this site.

5. Third-Party Links and Redirects

This portal contains links to external third-party websites, primarily the Club99 platform. When you follow an external link from this portal, you leave this website and are subject to the privacy practices of the destination website.

This portal is not responsible for the privacy practices, data handling, or content of any third-party website. We encourage all users to review the privacy policy of any external platform before providing personal information to it.

6. Data Sharing

This portal does not sell, rent, or share personal information about its visitors with third parties for commercial or marketing purposes. Any technical data collected is used solely to maintain and improve this website.

We may disclose information if required to do so by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, safety, or property of this portal or its users.

7. Children's Privacy

This portal is not intended for use by individuals under the legal adult age in their jurisdiction. We do not knowingly collect information from minors. If you believe a minor has accessed this website and submitted information, please contact us so we can take appropriate steps.

8. Security

We take reasonable technical measures to protect this website and the data associated with its operation. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of information transmitted to or from this portal.

9. Changes to This Policy

This privacy policy may be updated from time to time to reflect changes in how this portal operates or to comply with applicable requirements. The date at the top of this page indicates when the policy was last revised. Continued use of this portal after changes are posted constitutes acceptance of the updated policy.

10. Contact

If you have questions or concerns about this privacy policy, visit the Contact page for information on how to reach appropriate support resources.